United Kingdom - Including UK Mainland, Northern Ireland, Isle of Man, Isle of Wight and the Channel Islands.
Orders over £40 - FREE
Orders up to £40 - £4.00
Europe - Including Ireland, Austria, France, Germany, The Netherlands, Sweden, Portugal, Norway, Switzerland, Belgium, Spain, Denmark, Italy and Finland.
Charges will vary depending on the weight of your parcel and will be calculated when you checkout. Please note due to postal restrictions there is a 2kg limit for parcels to Europe.
When will my order be despatched?
We know how excited you are to receive your parcel. Delivery will be between 3 to 5 days as the candles are made to order
Who will deliver my parcel?
Orders to most residential addresses will be sent using Royal Mail Signed For.
How soon should I expect my order?
You will receive an email to let you know that your order is on the way but please allow 3-5 working days for it to arrive with you. If it has not arrived by this time please notify us so that we can trace it's whereabouts.
What happens if I'm out when a delivery attempt is made?
If you are unlikely to be home to receive your parcel you can leave a shipping note (ie. leave with neighbour) during checkout. Alternatively you can have your order sent to an alternative address, again this can be done during checkout.
If you are out when an delivery attempt is made the postman is likely to leave the parcel with a neighbour and leave an instruction card through your door. He may return the parcel to your local Royal Mail Collection Office and leave re delivery instructions with you instead.
Please note that if you are not at home when the delivery is made and you fail to collect your parcel from your local office it will be returned to us. In these circumstances the cost of shipping will not be refunded and further cost will be incurred to resend your parcel.